Ten tips for motivating people
- Get to know what motivates people, ask them and listen carefully to the answers they give and the way they give these answers. The way they communicate and express their feelings, their voice, tone, words, pace, body language, will tell you how important certain things are to their personal motivation.
- Encourage people to identify and record what their personal motivators and drivers are. Ask people to think about and identify times and events when and where they were both motivated and demotivated. What were the triggers and warning signs for these motivational states. What happened, why did they feel this way, what did they do and what was the impact of this. More importantly what do they need to do next time, to ensure that they identify any demotivational triggers early and deal with them.
- Make sure that people to not become dependent on you for their personal motivation, otherwise when you are not around their motivation levels will drop. Their personal motivation is their responsibility. Consider adding this responsibility into job descriptions, objectives and appraisal systems and reward it.
- Run a skills and knowledge induction programme for new starters or refresher training for existing staff. Lack of skills, knowledge or understanding to do the job can reduce motivation.
- Develop your personal understanding of different motivational theories and approaches. There is no magic answer for increasing motivation and it is important to have a range of tools and techniques available. It will also help you to treat each person individually through the use of a variety of techniques.
- Observe when and where people are motivated and demotivated. Note what they are doing, how they are doing it, their body language and the results they are getting. Use these observations as feedback to encourage repetition of positive actions, activities and behaviour.
- Know what motivates you and ensure that you personally remain motivationally balanced and calm. Changes in your motivational levels will be picked up by the team and will influence them and their motivational states. It is important as a leader of people to be consistent.
- Recruit people into the team who have personal qualities, characteristics and mindsets that will compliment the existing team and not cause a rift. Involve the team in the recruitment process
- Ensure that everyone knows where they fit into the organisation, department and team, and that people know the importance of their role and the significance of their contribution. Explain how people fit into the bigger picture.
- Ensure that each role has an up-to-date job description and that this includes the skills, knowledge and behaviors required for that role, as well as the standards expected.
This article forms part of an amazing new book titles. 101 ways to motivate your people.